Communication Protocol

Efficient Communication: The Key to Emergency and Urgent Care

In medical situations, every moment counts. The ability to convey information quickly and clearly can mean the difference between life and death. In this context, effective communication is essential.

Imagine an emergency room, where the speed of information transmission can save lives. This is where the SBAR protocol comes in, a tool adapted from the American Hospital Association (AHA) to ensure conciseness and effectiveness in any situation.

The SBAR is a quick dialogue pattern divided into four jars: Situation, Brief History, Assessment, and Recommendations. This systematic approach reduces errors, eliminates the need for repetitions and speeds up the service process.

By standardizing communication, SBAR promotes cooperation between care teams, reducing stress and enabling quick decisions at critical moments. With this protocol, we seek to create a safer environment for patients and professionals.

Presented to professionals and in the testing and evaluation phase, this protocol promises to revolutionize the way we deal with patient care.

British Journal of Nursing - Using the SBAR handover toolSource: Park et al, 2019. SBAR handover tool.